Part 1: Listen to five short tracks and answer the question. You can listen twice

1    Why is the person's mobile phone not working?

2    Who did the person call for help?

3    What is the most important feature that the person is looking for?

4    What pet is the person considering adopting?

5    What food made the speaker ill?

Part 2: Listen to three monologues and answer the questions.

Listen to a man talking about getting lost.

6.1    How did the speaker manage to get lost?

6.2    How did the speaker feel about asking for help?

Listen to a woman talking about becoming a freelancer.

7.1    How did the speaker get started as a freelancer?

7.2    How did the speaker feel when she quit her full-time job?

Listen to a woman talking about home renovations and answer following questions.

8.1    What was she worried about before starting the project?

8.2    How does she feel about the quality of the job?

You will listen to Part 3 and Part 4 ONCE.
Listen to a couple discussing gardening. Read the statements and decide whose opinion matches the best: the man's, the woman's or both.

Part 4: Listen to a person telling a story about their coworkers. Then, choose one option for each to the four key elements.
NB. The answers do not appear in order of the table.

10.1    Carrie

10.2    Carrie

10.3    Jason

10.4    Jason